BridgeDesk AI
AI receptionist for service businesses
Never miss a lead. Every inquiry answered, 24/7.
BridgeDesk AI captures and qualifies leads, answers service questions instantly, and books appointments around the clock, escalating urgent cases to your team with full context.
Launch target: 3 days · Response within 1 business day · Run a 3-day pilot
- SOC 2 Type II
- HIPAA-ready
- Compliance controls
Live Chat Preview
Example conversations, typed out automatically, showing BridgeDesk AI answering questions, booking appointments, and escalating urgent cases to staff for HVAC, Dental, Chiropractic, Law Office businesses.
- Missed leads in first 30 days
- -41%
- Missed leads in first 30 days
- Speed to first response
- <60s
- Speed to first response
- Booking conversion lift
- +33%
- Booking conversion lift
- Receptionist workflow uptime target
- 99.9%
- Receptionist workflow uptime target
Works with the tools you already use
- Google Calendar
- Outlook
- iCal
- HubSpot
- Salesforce
- ServiceTitan
- Webhooks
How it works
From lead capture to booked appointment in seconds
One coordinated workflow handles the busywork, so your team only steps in where it matters.
- 01
Capture
Every inbound message answered instantly with your business rules.
- 02
Qualify
Lead urgency and service fit routed without manual delays.
- 03
Book
Qualified leads scheduled to available slots automatically.
- 04
Notify
Your team gets full context, transcript, and escalation flags.
Online reviews management
Turn reviews into a business asset, not just noise
Unified monitoring across Google, Yelp, and Facebook with AI-powered draft responses, approval workflows, and automated review request campaigns that drive growth and protect your brand.
Unified review monitoring
Sync reviews from Google Business Profile, Yelp, and Facebook into a single dashboard with sentiment tagging and priority ranking.
AI-powered draft responses
Automatic response suggestions tailored to each review, maintaining brand voice and professionalism across all platforms.
One-click approval and publish
Review, edit, and publish responses directly to Google Business Profile with approval gates for team control.
Automated review requests
Send review invites via SMS or email post-appointment with customizable messaging and tracked delivery status.
Compliance and quotas
Enforce daily send limits (max 500/day per client) and respect platform guidelines to stay compliant.
Response tracking and reporting
Monitor review response times, publish status, and review volume impact on local search visibility.
Follow-up sequences
Automatically re-engage unbooked leads across SMS and email with escalation rules.
Revenue analytics
Track response speed, booked revenue, and source-level conversion by location or team.
Workflow controls
Set policy thresholds, approval requirements, and role-based escalation for sensitive cases.
Industries
Receptionist playbooks for service businesses
We support both specialized verticals and broad local-service operators with the same answer, qualify, schedule, and escalate model.
Dental
Capture cleaning and emergency requests, qualify insurance status, and fill open chair slots faster.
View playbook for DentalMedical
Triage intake urgency, route sensitive requests correctly, and keep scheduling pipelines active after hours.
View playbook for MedicalLegal
Screen case types, collect intake basics, and route high-value consultations to the right team quickly.
View playbook for LegalHome services
Prioritize urgent jobs, book dispatch windows, and keep lead response speed high during peak demand.
View playbook for Home servicesMedspa and aesthetics
Convert treatment inquiries into consult bookings and keep follow-up active for unbooked leads.
View playbook for Medspa and aestheticsReal estate
Route buyer and seller inquiries by urgency, market, and intent while keeping response speed consistent.
View playbook for Real estateProperty and facility services
Capture maintenance requests, triage priorities, and schedule service windows without manual delays.
View playbook for Property and facility servicesAutomotive services
Handle service-bay booking requests, qualify urgency, and reduce no-shows with smart reminders.
View playbook for Automotive servicesProfessional services
Qualify consultation requests, route by service type, and shorten time-to-appointment for new clients.
View playbook for Professional servicesTrust and proof
Built for speed, backed by controls your team can trust.
Consent prompts, escalation controls, and audit-ready activity logs come standard, so automation never outruns your policies.
99.9%
SLA uptime target for receptionist workflows
Secure
Consent prompts, escalation controls, and audit-ready activity logs
“Missed leads dropped 38% in 5 weeks and confirmed bookings rose 27%.”
“First-response time moved from 18 minutes to under 90 seconds after rollout.”
“Weekend booking coverage added 31 extra jobs in month one.”
Need details on controls? Read our security and consent standards.
Open ROI calculatorPricing
Three plans built for front-desk coverage
Leaner starting anchors for teams that need faster rollout without enterprise-level overhead. Final scope depends on channels, volume, and compliance requirements.
Starter
Core receptionist workflow for chat intake, lead qualification, and calendar booking.
From $499 /mo
- 24/7 inbound response coverage
- Answer and qualify automation
- Booking handoff with summaries
Growth
Adds integrations and advanced routing for higher volume teams.
From $799 /mo
- CRM and calendar integrations
- Priority routing and escalation trees
- Campaign and source tracking
Pro / Enterprise
Built for compliance-sensitive and multi-location operations.
From $1,199 /mo
- Compliance controls and audit trails
- Custom workflow orchestration
- Dedicated onboarding and support
FAQ
Common rollout and security questions
Can't find what you're looking for? .
How long does receptionist setup take?
Most teams go live in about 3 days after intake questions, routing paths, and scheduling rules are finalized.
Which integrations are available?
Core integrations include Google Calendar, Outlook, iCal, HubSpot, Salesforce, ServiceTitan, and webhook-based connectors.
Can we require human approval for sensitive inquiries?
Yes. High-risk or policy-bound interactions can be routed for explicit staff approval before final response actions are sent.
What is BridgeDesk AI not?
Not a phone system, not a full CRM, not a chatbot builder. We focus on intelligent intake, automated booking, and recovery—nothing you don't need to capture and convert leads faster.
Stop losing leads after hours.
Book a 10-minute demo to review one real lead journey and get a one-page ROI estimate tailored to your lead volume.