SECURITY AND CONSENT

Controls built for trust, not just speed

BridgeDesk AI pairs rapid response automation with policy controls designed to keep sensitive interactions visible, auditable, and escalation-ready.

Consent

Configurable opt-in language and disclosure prompts for supported channels.

Escalation

Critical or high-risk interactions route to human approval paths with context.

Auditability

Interaction summaries and workflow outcomes stay traceable for operational review.

Availability

99.9% uptime target for receptionist workflows with monitored delivery SLAs.

FAQ

How long does setup take?

Most teams launch a receptionist workflow in about 3 days after intake and routing rules are finalized.

Which systems are supported?

Google Calendar, Outlook, iCal, HubSpot, Salesforce, ServiceTitan, and custom webhook workflows.

How are sensitive requests handled?

You can require explicit staff approval for high-risk, legal, or policy-bound interactions before response actions are finalized.

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